The guide to using customer feedback to grow your SaaS

Here's the Customer Feedback Playbook on growing your SaaS business. Strategy, tactics, templates, tools, and more.

If you want a playbook on how to use feedback to grow, you're in the right place. Here's where you'll find strategy, tactics, templates, scripts, tools, expert interviews, and more.

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Table of Contents

Track feedback from your tools

Last updated August 12, 2020

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Centralize customer feedback from all your tools

Centralize feature requests received in your voting board, Help Scout, Intercom, Zendesk, HubSpot, Slack, or any other tool with Zapier or our Chrome Extension.


  • Prioritize feature requests by things like number of votes, MRR, and Plan
  • Share customer verbatims with your product and dev teams
  • And close the loop with customers

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