Centralize your customer feature requests today
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Get Started
for up to 20
total pieces of tracked feedback
Features
Track requests from Slack
Track requests from Intercom or Help Scout
Track requests via email
Track requests via Chrome Extension
Triage inbound feedback
Import users from Segment or Intercom
Segment requests by user and account attributes
View and filter your customer feedback
View and filter your feature requests
See all feedback for any feature request
Prioritize and plan features
Close the loop with customers
See features to promote
Founder Customer Support
Growth
For up to 100
total pieces of tracked feedback
Features
Track requests from Slack
Track requests from Intercom or Help Scout
Track requests via email
Track requests via Chrome Extension
Triage inbound feedback
Import users from Segment or Intercom
Segment requests by user and account attributes
View and filter your customer feedback
View and filter your feature requests
See all feedback for any feature request
Prioritize and plan features
Close the loop with customers
See features to promote
Founder Customer Support
Make informed decisions when improving your product
"Savio has given more visibility into the value of our feature requests. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.
Abbey, Program Analyst, Housecall Pro
Frequently Asked Questions
What is "tracked feedback"?
'Feedback' describes a customer problem that can be fixed by building a feature. 'Tracking it' means you've sent it to Savio.
For example, imagine a customer emails your support team asking if you have a Zapier integration. To track this, you'd send it to Savio and attach it to your 'Zapier Integration' Feature Request.
Is my data secure?
Absolutely. We're hosted on AWS, use HTTPS, and have been shipping software for companies like Microsoft and ESPN for 30+ years combined. You should rest assured that this ain't our first rodeo and your data is safe with Savio.
How much feedback can I expect to track?
It really depends on how active your team is.
If you're a startup, you tend to collect more feedback (we've seen rates between 0.5-2% of your total userbase per month).
If you've got 10k+ users, expect the rates to be a lot lower - more like 0.05%-0.1% of your userbase per month (e.g. your_userbase * 0.0005 or 0.001 per month).
I have another question.
Drop Ryan and Kareem (Savio's founders) a line here.