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Track feature requests to drive expansion and retention
Who uses Savio?
Centralize your feature requests and use data to prioritize
With Savio, Success and Product teams can answer questions like:
- What are our most-requested features?
- What's the cumulative MRR of each feature request?
- What features do my Enterprise plan customers want?
- Which customers have asked for a better Search feature?
- How many customers have asked for better reporting vs. single sign on?
Centralize requests from all your customer-facing tools
Faster and less disruptive than centralizing in spreadsheets, Trello, or Airtable
Track feature requests:
- with a Chrome Extension
- when shared from Slack
- by tagging a message in Intercom
- by tagging a message in Help Scout
- by sending an email to your secret Savio email address
- using our Zapier integration
- with the Savio API
- directly in Savio
- in Zendesk, Hubspot CRM, Salesforce (coming soon)
Identify top requests for important customer segments
Keep key customers happy to drive expansion and retention revenue
Focusing on your Enterprise customers this quarter? See feature requests that they've asked for.
Just care about customers paying more than $500 / month? See the features they've requested instead.Learn More
Keep a tight feedback loop with your customers
Have conversations with the right customers to build features they actually need
Quickly see all the customers who asked for a specific feature. Then:
- Use this data to drive prioritization with your product team
- Clarify your customers' problems by quickly reaching out to them
- Get customer feedback on your solution when it's still cheap to change
- Close the loop and delight your customers when you build what they asked for
What customers say about Savio
“Tracking churned customers and prospects has been huge for our sales and retention team. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.”
Abbey, Program Analyst, Housecall Pro
“Thanks for all your work on Savio, it's a great product! I'm going to mention Savio to other founders (and mentors) and talk about how it helps me prioritize features!”