Trusted By companies like
"Savio improved how we communicate with Product because we can now talk about our users' specific needs. We're not just guessing, and our discussions are backed up with data."
Kasia Jordan, Customer Research Specialist, Survicate
Tracking in a spreadsheet |
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Time consuming and painful to switch tools and copy / paste |
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Feature Requests fall through the cracks |
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Conversations with Product Management are based on customer anecdote or incomplete data |
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Building trust with Product Management is a struggle |
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Customers don't get their feature requests built |
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Closing the loop with customers is painful or doesn't happen |
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Customers churn because you can't convince Product to close feature gaps |
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Tracking with Savio |
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Integrations let you track without disrupting your workflow or switching tools |
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All your Feature Requests safely captured in one place |
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Conversations with Product are based on organized feature request data |
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Become a trusted partner to Product Management |
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Easily identify and close feature gaps for customers |
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Quickly close the loop with customers at scale |
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CS and Product delight and retain customers by collaborating and closing feature gaps |
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Centralize Feature Requests without switching tools
Track feature requests via tight integrations with support tools and CRMs
Track Feature Requests:
- by tagging a message in Intercom, Help Scout, or Zendesk
- with a Chrome Extension
- when shared in Slack
- collected from your public voting board
- from win/loss feedback in Hubspot CRM
- with the Zapier integration, API, or by email
Run your Product meeting with data
Become Product's ally, close feature gaps, and delight your customers
- Prioritize requests by plan, MRR, timespan, or any other customer attributes that are important to you
- Share customer verbatims with Product
- Track feature requests through the product development lifecycle
Ensure Product builds the features your customers need
Send customer verbatims to Product so they can build a great solution
- See every verbatim for a feature on a single page
- Read and share customers' exact words to align on a solution
- Contact customers to clarify their problems (and your solution)
- Jump back to the original support conversation to get any missing context
Close the loop with your customers
Delight customers when you build features they asked for
- See features that need loop closing (at a glance)
- Close the loop with any number of requesters in just a few clicks
- Track who you closed the loop with in your CRM
- Keep customer retention high
Collaborate with customers on your (optional) Public Voting Board
See public requests alongside private ones from your support tool and CRM
- Develop in public and give your customers more transparency about your roadmap
- Get feedback directly from your community
- Get feedback only on features you care about (features aren't public by default)
- Hide vote counts to prevent biased voting
Learn about Voting Boards
or see Savio's public voting board
What customers say about Savio
”You know when you tell a customer 'I'll pass that along to our developers'?
Savio actually lets you do that and makes it matter.”
Ryan, Customer Experience Manager, Broca
Read Broca Case Study
“Savio has given more visibility into the 'value' of our feature requests. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.”
Abbey, Product Operations Analyst, Housecall Pro
Read Housecall Pro Case Study
“If you're collecting customer feedback (which you should be), you need a place to store, organize, and distribute that feedback. Savio does that really well.”
Nelson, Founder, Tettra.
Read Tettra Case Study
“Savio makes it much easier to keep track of all of my customer feedback and link these to feature requests, and now I'm able to prioritize features properly.”
Nathan, Founder, DocSpring
Read DocSpring Case Study
”Savio helps us immensely to track the stuff that is 'smaller than a quarter, but bigger than a week'—and there's tons of it.”
Henry, Founder, Reclaim.ai
Read Reclaim Case Study
Track and organize your feature requests today
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