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"Savio improved how we communicate with Product because we can now talk about our users' specific needs. We're not just guessing, and our discussions are backed up with data."

Kasia Jordan, Customer Research Specialist, Survicate

Tracking in a spreadsheet

Time consuming and painful to switch tools and copy / paste

Feature Requests fall through the cracks

Conversations with Product Management are based on customer anecdote or incomplete data

Building trust with Product Management is a struggle

Customers don't get their feature requests built

Closing the loop with customers is painful or doesn't happen

Customers churn because you can't convince Product to close feature gaps

Tracking with Savio

Integrations let you track without disrupting your workflow or switching tools

All your Feature Requests safely captured in one place

Conversations with Product are based on organized feature request data

Become a trusted partner to Product Management

Easily identify and close feature gaps for customers

Quickly close the loop with customers at scale

CS and Product delight and retain customers by collaborating and closing feature gaps

Centralize Feature Requests without switching tools

Track feature requests via tight integrations with support tools and CRMs

Centralize feedback without switching tools

Track Feature Requests:

Learn about Centralizing Requests

Run your Product meeting with data

Become Product's ally, close feature gaps, and delight your customers

  • Prioritize requests by plan, MRR, timespan, or any other customer attributes that are important to you
  • Share customer verbatims with Product
  • Track feature requests through the product development lifecycle
Learn about prioritization
Filter your feature list by number of votes, MRR, plan, and more

Ensure Product builds the features your customers need

Send customer verbatims to Product so they can build a great solution

All Feature Request data on one page
  • See every verbatim for a feature on a single page
  • Read and share customers' exact words to align on a solution
  • Contact customers to clarify their problems (and your solution)
  • Jump back to the original support conversation to get any missing context
Learn about using Feedback

Close the loop with your customers

Delight customers when you build features they asked for

  • See features that need loop closing (at a glance)
  • Close the loop with any number of requesters in just a few clicks
  • Track who you closed the loop with in your CRM
  • Keep customer retention high
Learn about Closing the Loop
Quickly close the loop with customers

Collaborate with customers on your (optional) Public Voting Board

See public requests alongside private ones from your support tool and CRM

Set up a public voting board and collect feature requests in a few minutes
Collect feedback and requests on your public voting board
  • Develop in public and give your customers more transparency about your roadmap
  • Get feedback directly from your community
  • Get feedback only on features you care about (features aren't public by default)
  • Hide vote counts to prevent biased voting

Learn about Voting Boards
or see Savio's public voting board

What customers say about Savio

”You know when you tell a customer 'I'll pass that along to our developers'?
Savio actually lets you do that and makes it matter.”

Ryan, Customer Experience Manager, Broca
Read Broca Case Study

“Savio has given more visibility into the 'value' of our feature requests. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.”

Abbey, Product Operations Analyst, Housecall Pro
Read Housecall Pro Case Study

“If you're collecting customer feedback (which you should be), you need a place to store, organize, and distribute that feedback. Savio does that really well.”

Nelson, Founder, Tettra.
Read Tettra Case Study

“Savio makes it much easier to keep track of all of my customer feedback and link these to feature requests, and now I'm able to prioritize features properly.”

Nathan, Founder, DocSpring
Read DocSpring Case Study

”Savio helps us immensely to track the stuff that is 'smaller than a quarter, but bigger than a week'—and there's tons of it.”

Henry, Founder, Reclaim.ai
Read Reclaim Case Study

Track and organize your feature requests today

Try Savio Free for 14 days →

Questions? Ask us anything here

Learn how to use feature requests to lower churn

How to Track Customer Feedback: Your Guide to Designing a Killer System That Works


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How to Prioritize Feature Requests and Build a Product Your Customers Actually Want



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Closing the Loop on Customer Feedback: It Boosts Sales and Retention and It’s Easy To Do. Here’s How.


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