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Track feature requests to drive expansion and retention revenue

Track requests from any customer-facing tool

Centralize feature requests in one place with no workflow disruption. Your teammates never leave their Support tool, CRM, or Google doc to track feature requests in Savio with a Chrome extension.

Tight integrations mean painless tracking

Quickly push customer feedback shared in Slack, Intercom, or Help Scout to Savio. Integrations to push feature requests from Zendesk, Salesforce, and Hubspot CRM coming soon.

Bring data to your product team

Share your most popular requests with your Product Team. Make your case with customers' MRR, number of requests, plan, and more.

Identify feature requests for your key customer segments

Feature requests are not created equal. See your most popular requests, most valuable requests, requests by customer plan, and a lot more.

Make customer-centric product decisions

Contact customers to validate their problem and your solution. Rally stakeholders around your customers' product problems. See all your feature requests in a single place. And more.

Drive expansion revenue and increase retention

Delight your customers by giving them the features they need to succeed with your app. Then thrill your customers and close the loop when you build what they asked for.

Who uses Savio?

Founders

Customer Success

Product Managers

  • Identify product opportunities to drive expansion revenue and keep retention high
  • Identify the features your key customer segments want built
  • Align your dev team and other stakeholders around customer problems
  • Quickly identify new features for Product Marketing to promote
  • Tell customer success when they need to close the loop with customers
  • Track features through the dev process (coming soon)

Centralize your feature requests and use data to prioritize

With Savio, Success and Product teams can answer questions like:
  • What are our most-requested features?
  • What's the cumulative MRR of each feature request?
  • What features do my Enterprise plan customers want?
  • Which customers have asked for a better Search feature?
  • How many customers have asked for better reporting vs. single sign on?
All your customer feedback in one place

Centralize requests from all your customer-facing tools

Faster and less disruptive than centralizing in spreadsheets, Trello, or Airtable

Capture feature requests shared in Slack
Track feature requests:
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Prioritize top requests for important customer segments

Keep key customers happy to drive expansion and retention revenue

Focusing on your Enterprise customers this quarter? See feature requests that they've asked for.

Just care about customers paying more than $500 / month? See the features they've requested instead.

Savio imports your customers from Intercom, Segment, or via API, along with MRR, plan, and customer attibutes. So you can isolate the feature requests that your key customer segments want.

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Filter your feature list by number of votes, MRR, plan, and more

Drive customer-centric product decisions

Use customer feedback to build better software, faster

All a Feature Request's data on one page
When your feedback is centralized, you can:
  • See all customer requests for a feature on one page
  • Read your customers' exact words to build a solution that helps them
  • Share customer feedback with your team to align on product priorities
  • Contact customers to clarify their problems (and your solution)
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Close the loop with your customers

Delight customers when you build features they asked for

When you build feautures customers asked for:
  • Quickly see features that you need to close the loop on
  • Close the loop with any number of requesters in just a few clicks
  • Track who you closed the loop with in your CRM
  • Keep customer retention high
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Quickly close the loop with customers

What customers say about Savio

“If you're collecting customer feedback (which you should be), you need a place to store, organize, and distribute that feedback. Savio does that really well.”

Nelson, Founder, Tettra

“Savio has given more visibility into the 'value' of our feature requests. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.”

Abbey, Program Analyst, Housecall Pro

“Savio makes it much easier to keep track of all of my customer feedback and link these to feature requests, and now I'm able to prioritize features properly.”

Nathan, Founder, DocSpring