Track customer feature requests and make better product decisions

Store requests from anywhere

Save customer feedback to Savio with a Chrome extension. Your teammates never leave their Support tool, CRM, or Google doc to track feature requests in Savio.

Skip meetings (and spreadsheets)

Communicate popular requests from Support, Sales and Success to Product online with a purpose-built tool instead of time-consuming meetings and spreadsheets.

Integrate with tools you use

Quickly push customer feedback shared in Slack, Intercom, or Help Scout to Savio. Integrations to push feature requests from Zendesk and Hubspot CRM coming soon.

Segment feature requests

Build features for the customers you care about: segment your feature requests by customer plan, MRR, keyword, and more.

Make better decisions

See at a glance how many times a feature has been requested, cumulative MRR of the customers who requested a feature, and plans they're on.

Be customer driven

Before building, find and reach out to interested customers for input. After you launch, thrill your customers and tell them you’ve built what they asked for!

Track customer feedback. Build great software.

With Savio, Product teams can answer questions like these:

  • "What features do my Enterprise customers want?"
  • "Which customers have asked for a better Search feature?"
  • "How many customers have asked for better reporting?"
  • "What does our feature list look when sorted by number of customer requests? What about sorted by cumulative MRR?"
All your customer feedback in one place
Capture feedback from Slack

Collect feature requests from anywhere

Save customer feedback:

Build features for the right customers

Focusing on your Enterprise customers this quarter? See feature requests that they've asked for.

Just care about customers paying more than $500 / month? See the features they've requested instead.

Savio imports your customers from Intercom, Segment, or via API, along with MRR, plan, and customer attibutes. So you can isolate the feature requests that your key customer segments want.

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Filter your feature list by MRR, customer plan, and more
Have customer info on hand to quickly reach out

Close the loop
with your customers

Find and reach out to the right customers when:

  • You want to validate their problem (and your solution)
  • You've built a feature they requested