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Act on product feedback locked up in Help Scout

No more spreadsheets, digging through Trello cards, or meetings.

Help Scout, meet Savio

Tag conversation. Send it to Savio. Profit.

Start using Help Scout feedback in 10 seconds

How it works:

  • You pick a Help Scout tag that Savio will listen for
  • When a customer sends good product feedback into Help Scout, your support team should add this tag to the conversation
  • Savio will pull in the conversation for you and your Product team to act on
Choose the Help Scout tag to import

No more CSVs. Just an organized stream of product feedback to use.

Support adds a pre-defined tag to send you feedback

No need to use other tools to act on feedback. Here's how it works:

  • Support adds your pre-defined tag to a conversation
  • Savio pulls it in for your Product team
  • You can prioritize, sort, and filter your feedback
  • Your support reps don't even need Savio accounts

Support can feel confident their feedback will reach you

Savio adds a private note when support tags a conversation.

That way, support can be 100% sure the feedback arrived safely for you to read.

An internal note confirms Savio received the feedback

Get all the context. No more hallway conversations.

Click to Help Scout to read the whole conversation

In Savio, you can click through to the full Help Scout conversation.

If you need to clarify the feedback, you can either ask the customer directly via Help Scout, or leave support an internal Help Scout note to ask the customer on your behalf.

Use ALL your qualitative customer feedback. Build better software.

Use Savio to:

Filter your feature list by MRR, customer plan, and more

Integrates with

Install the Help Scout Integration

You need a Savio account to use the Help Scout integration.
You'll set up the Help Scout integration immediately after joining Savio.
Try Savio Free Here →

You can also email us with questions or learn more about the Help Scout integration.