Your system to collect and save feedback
If you're like most software product teams, you get customer feedback directly, but it also flows into your support, sales, and success teams.
Unlocking this feedback and using it to inform the features you build is a painful and difficult task involving spreadsheets and regular meetings.
And if you're like us, you probably have nagging doubts about the features you've asked your expensive and valuable development team to build.
Centralize Feedback in your Savio Vault
Savio provides a system for you to use to centralize your feedback so you can use it to decide what to build.
Save feedback to Savio. Painlessly.
When you connect Savio to Slack, Savio can listen to the channel where your team regularly post feedback. Savio will ask the person who shared it if they want to to push it to Savio. Savio also provides a way to push any public message in Slack to Savio. Learn more about tracking feature requests shared in Slack →
When you connect Savio to Intercom, you'll give Savio the name of an Intercom tag that you want Savio to pull in. When your teammates add that tag to an Intercom message, Savio will pull that message in. Tagging doesn't work in Intercom's mobile apps, but with Savio there's a way to push customer feedback from Intercom's mobile apps. Learn more about tracking feature requests sent to Intercom →
From Help Scout
When you connect Savio to Help Scout, you'll give Savio the name of an Help Scout tag. When your support team adds that tag to a Help Scout conversation, Savio will pull that message in as new feedback. Learn more about tracking feature requests sent to Help Scout →
With a Chrome Extension
Your probably have feedback that lives outside of Intercom or Slack (Google Docs, an NPS tool, and a CRM come to mind). It's problematic to get that feedback into a single place. But with the Savio Chrome Extension, you can push feedback to Savio from any web-based tool. Learn more about tracking feature requests with the Savio Chrome Extension →
From any tool via Zapier
Track feature requests in Savio from any tool with our Zapier integration. Customers have used Zapier to send feature requests to Savio from tools like Survey Monkey, NPS tools, and Typeform. Learn more about tracking feature requests via Zapier →
From Your Email Client
If you're like us, you get tons of valuable feedback via email. With Savio, you can email that feedback from your inbox into your Vault. Learn more about tracking feature requests via email →
With the Savio API
Do you collect qualitative feedback in your app? Want to keep it in the same place as your other feedback? Send it to Savio with our API. Learn more about tracking feature requests with the Savio API →
Directly in Savio
As you might expect, you can enter customer feedback directly into Savio after you log in.
Your support team can tag conversations that contain valuable product feedback, and Savio will pull it in automagically. Coming soon.
From HubSpot CRM
Your sales reps can tag conversations that contain valuable product feedback, and Savio will pull it in automagically. Coming soon.