Tag Feature Requests in Zendesk for your Product team

Build evidence about the features your customers need to influence your product roadmap


Zendesk, meet Savio

Tag your conversation. Send it to Savio. Profit.

Start capturing Zendesk feedback in 10 seconds

How it works:

  • Pick a Zendesk tag that Savio will listen for
  • When a customer sends a feature request to Zendesk, apply this tag to the conversation
  • Savio will pull in the conversation for you to organize and share with Product
Choose the Zendesk tag to import

Track Feature Requests without switching tools

Add your pre-defined tag to a conversation and Savio will import it

No need for spreadsheets or Trello boards. Here's how you track requests with Savio:

  • Add your pre-defined tag to a conversation
  • Savio pulls in the Feature Request
  • You can focus on delighting your customers
  • You don't even need a Savio account to tag feedback

Ensure feature requests get tracked

Savio adds a private note in Zendesk when you tag a conversation.

That way, you can be 100% sure your feedback arrived safely for your team to share with Product later.

An internal note confirms Savio received the feedback

Customer context and verbatims - accessible at light speed

Click to Zendesk to read the whole conversation

The full Zendesk conversation is just a link click away.

Your Product team can read the customer's actual words if they need more context than what was sent to Savio.

Share user requests with your Product team - backed up with data

Back up customer feature requests with user verbatims and data

Integrates with