Manage your product feedback efficiently

Consolidate and prioritize your product feedback in a single place.

Track product feedback from your support tool, CRM, email, and more

You and your teammates get product feedback in many places. Centralize it with minimal disruption to your workflow.

Track feature requests from any web-based tool

Built to manage product feedback. More efficient than spreadsheets, Trello, or Airtable.

Quickly centralize your customer feature requests

With a purpose-built tool for managing product feedback:

  • You never leave your support tool, CRM or other tool to centralize feedback. Which means you never dig through rows or cards to upvote the right feature
  • Product feedback is attached to the customer that shared it. Which means you can see feedback by customer attributes like account, MRR, and Plan
  • You can sort and compare requests by upvotes or cumulative MRR
  • You can close the loop with many requesters when you build what they asked for (in just a few clicks)

Use product feedback to drive your Product Roadmap

With your product feedback managed in one place you can:

  • See your most-requested features
  • Sort requests by total revenue
  • List feature requests by a person or account
  • Read the exact words customers use to describe their product problems
  • Quickly identify product feedback that is both important and easy to implement
A single list of prioritized requests makes for powerful roadmap planning

Close the loop on product feedback to delight your customers

Close the loop with multiple customers in one shot

When you address product feedback, you can let customers know you shipped what they asked for.

  • Email multiple customers in one shot to close the loop right from Savio
  • Easily email customers personally from your email client if your prefer (instead of through Savio)
  • Track your customer communications and BCC your CRM
  • Ensure replies to your Close the Loop emails go to your support tool (or anywhere else you choose)

Use ALL your qualitative customer feedback. Build better software.

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