Savio Alternatives: Savio is Still the Top Feature Request Tracking App
Savio makes it easy to track feature requests. We built it because we were product leaders and didn’t see a tool that made it really easy to collect, organize, and use customer feedback.
The number one cause of churn is feature gaps. To close feature gaps, you need an efficient way to track your customers’ feature requests. That’s what Savio does really well.
We built it specifically to solve four problems that we had when we were product leaders:
Feedback is everywhere. Savio centralizes it in one place (and not on a voting board).
Feedback is disorganized. Savio organizes and lets you slice and dice your feedback.
Teams don’t see feedback. Savio makes it easy for Product teams to see what customers want and prioritize.
Lack of follow-up. Savio makes it easy to close the feedback loop with customers.
Savio is lightweight but powerful. It’s easy to set up quickly. And it lets you dig deep into your feature requests to see who wants what. Once you know that, it’s easy to prioritize features to put on your product roadmap.
Savio beats out our competitors
Savio is our baby—we’re proud of the solution we’ve built. We think it’s better than our competitors for the following reasons.
Get in touch and let us know your favourite or if we’re missing one!
Note: Savio helps B2B SaaS Customer Success, Product, and Sales teams organize and prioritize product feedback and feature requests. Learn more about Savio here.
1. Better collection: You can collect product feedback and customer requests from anywhere
You get feedback from a bunch of places: your support tool, your CRM, email, Slack, customer calls, and more. It comes in from all your customer-facing teams—Customer Success, Customer Support or your helpdesk, Sales, and even Product.
You rely on those teams to collect feedback. But unless it’s easy, they may not always go to the trouble to collect it. Without a simple system, some feature requests could fall through the cracks.
Lots of our competitors just offer a voting board or feedback form widget. Others may have one or two integrations.
Savio is better because we’ve designed it to easily bring in feedback from anywhere you get it. Your teams don’t have to switch tools:
If you use another tool, you can probably integrate it through our Zapier integration.
If that’s not available, we have a Chrome extension that you can use with any web app.
You can also forward feedback in emails directly to Savio.
If all that fails, we have an API you can use to submit feedback programmatically.
Savio is the most flexible tool out there for collecting customer feedback.
2. Better segmentation: See which customers want what so you can prioritize the highest-impact features
Here’s where Savio really shines. We’ve made it easy to slice and dice your feature requests and product feedback to see which customers want what.
Most other customer feedback management tools aren’t designed to do this. They provide an overall vote count for each feature, but you can’t see what different customer segments want.
Savio brings in customer data and attributes so you can easily filter and sort feature requests. It’s easy to see, for example:
What features have the highest cumulative MRR associated with them
What features customers on your Enterprise plan want
What features your churned customers asked for
What features have been most popular in the last 30 days
Understanding customer segments makes it easier to identify high-impact features and prioritize features more effectively.
3. Better follow-up: Close the loop with customers
Most of Savio’s competitors have a way to notify customers of product changes, such as through a changelog. But very few make it easy to personally close the loop with customers when you build a feature they ask for.
This is a critical step. Closing the loop shows that you listened. It builds customer loyalty and increases retention. And, as a side benefit, it encourages customers to give more feedback.
In Savio, you can send a personalized close-the-loop message to customers in just a few clicks. Just select the people that asked for a feature.****
Then send them each a personalized email.
4. Better voting boards: Configure them to remove bias
But most of these boards create bias in your customer feedback.
First, people tend to vote for the first things on the list. The features at the top are more likely to be voted for than features further down. So unless you’re randomizing the order, you could have a bias towards the first features listed.
Second, people tend to vote for what’s already popular. The features with the most votes are more likely to be voted for than others. Again, this can be a major source of feedback bias.
With Savio, we build a “contrarian” voting board and have features that allow you to remove these biases. For example, you can hide vote counts from the public, so the popularity of features isn’t an issue. You can also randomly sort features for each person so that there’s no order effect.
More importantly, we let you collect votes without a voting board if you want. Because really, how confident are you that a low-commitment click is a strong indicator that your customer has the problem and you should invest expensive R&D time into solving it? In Savio, voting boards are one way of many to get feedback, rather than the main product.
In those ways, Savio lets you avoid the pitfalls of voting boards so they’re used appropriately.
5. Better roadmaps and team alignment
Like many of our alternatives, we have a visual roadmap feature where you can create Kanban-style roadmap boards. These help keep your teams united behind a single product plan and also help your customers know what’s coming next.
Unlike our competitors, Savio roadmaps display context. For example, you can choose to display the number of requests a feature had or the cumulative MRR for each feature.
Roadmaps can display critical information about feature requests so you can justify roadmap product decisions. But you can also hide this information if you want.
That helps you justify product decisions and explain why you prioritized some features over others.
6. Better value: you get more for what you pay
Collecting customer feedback is important, but you can’t sink your entire budget into a feature request software tool. Some tools, like Uservoice, will cost you tens of thousands a year.
Savio has all the features you need to build a robust feature tracking system. But it’s much less expensive than other tools. For example, to get the same slice and dicing features as Savio, you’d have to pay $17,988 a year for UserVoice—much more.
The big list of Savio alternatives
We honestly think our software is the best one out there at what it does: helping you make better-informed product decisions.
But if you still want to check out Savio alternatives before you commit, here’s a list of the main ones, their features, and their cost.
Aha! is a comprehensive cloud-based product development software tool. It has a number of different modules that are sold separately. The "Ideas" module is the one you’d choose to gather feedback from customers. Aha’s Ideas module is a voting board. It lets you crowdsource feature ideas and lets your Support and Sales teams vote for features by proxy.
You could also add on the "Roadmaps" module to get a public road map, the "Develop" module for managing your Development workflow, or the "Create" module for a number of various collaboration features. There is also an "Academy" module which gets you access to learnings and training for project management.
Why Savio is better than Aha!
Better collection. Aha’s Ideas module mostly requires customers to give feedback through the board. You can integrate with Zendesk and Salesforce—but that’s it. Savio is more flexible.
Better segmentation. Aha lets you see what’s “trending” but you can’t segment by things like MRR. You can with Savio.
Closing the loop. Aha sends automatic notifications when a feature’s status changes, but you can’t easily send personalized close-the-loop emails to specific individuals or groups. You can with Savio.
Voting boards. You can’t configure the board to reduce bias. You can with Savio.
Aha!’s pricing. Aha! is significantly more expensive than Savio.
Features Aha! has that Savio doesn’t
Aha! Offers a bunch of modules that Savio doesn’t:
A development tool
A project management academy
If you need those, Aha! could make more sense. Of course, you could also purchase those tools separately, and replace the Ideas module with Savio. It would get you more features and it would be less expensive.
For a detailed comparison of the two tools, check out our article on Aha! vs. Savio
Read more: Aha! alternatives for product managers
Acute lets you collect customer feedback in your app or from your website using an embeddable widget. Once collected, it has several features that help you prioritize features, including rankings. It also lets you close the loop.
Why Savio is better than Acute
Collection. Acute mostly requires customers to give feedback through the widget or voting board. You can integrate with Intercom—but that’s it. Savio lets you pull in feedback from anywhere.
Segmentation. Acute lets you sort by effort and impact rankings. But you can’t filter or sort by customer attributes or things like MRR. Savio does.
Voting boards. You can’t configure Actue’s board to reduce bias. You can with Savio.
Pricing strategy. Acute’s pricing plan scales with how many suggestions you get. This makes its pricing unpredictable. With Savio, you know what you’ll pay each month.
Features Acute has that Savio doesn’t
- Acute has a widget that you can embed on your website. Savio has feedback forms, but it’s not a widget.
Other than that, Savio has all the features Acute has, plus many more.
Canny is a voting board that also does feedback collection and product roadmapping. It has features that let you collect feedback into a portal, analyze and prioritize it, share a public roadmap, and then deliver updates to customers. Canny is packed with features but is one of the most expensive product feedback software tools on the market.
Why Savio is better than Canny
Collection. Canny can bring in feedback from some tools—Intercom, Zendesk, Discord, and MS Teams, amongst others. But you need to be on the pricey $400/m plan if you want to bring feedback into Canny from other tools using the Chrome Extension. With Savio you get all feedback importing integrations and the Chrome Extension for $99/m (and many for $49/m).
Segmentation. Canny lets you segment by customer and company attributes, but you have to pull in that data yourself (or, more accurately, your Dev team has to set that up). Exceptions include using SFDC and HubSpot on their "Call Us" plan, where data is pulled into Canny without a developer. Savio pulls customer data in automatically through integrations with tools like Intercom, Help Scout, SFDC, Zendesk, or HubSpot. In Savio, segmentation is turnkey—you can integrate data from any supported tool without a developer.
Voting boards. You can’t configure Canny’s voting board to reduce bias. You can with Savio.
Value. Savio is much less expensive than Canny.
Features Canny has that Savio doesn’t
- Canny has a changelog feature that Savio doesn’t have.
Savio offers more and better feature request tracking features and is significantly less expensive. But if you need a roadmap or changelog, and you don’t mind the price tag, Canny could be a better option for you.
FeedBear is another feature request voting board platform. It’s designed to gather feedback from customers as well as from a company's own employees. After collecting the feedback, the platform allows you to prioritize it based on what is most popular. Then you can post a public roadmap and announce updates by email.
Why Savio is better than Feedbear
Collection. Feedbear can bring in feedback on the board, through a widget, or from Intercom—but that’s it. Savio is much more flexible, bringing in feedback from email, a chrome extension, Slack, Zendesk, HubSpot, and many more.
Segmentation. You can’t segment feedback by customer attributes in Feedbear (this is easily done in Savio).
Voting boards. You can’t configure Feedbear’s voting board to reduce bias. You can with Savio.
Features Feedbear has that Savio doesn’t
Feedbear supports a number of other languages, including French, German, Dutch, Spanish, Italian, Portuguese, and Mandarin.
Feedbear has an embeddable widget.
Savio is more powerful than Feedbear, has more features, and lets you get more out of your feedback.
Hellonext is a customer feedback tool designed for SaaS companies. In addition to the feedback board, it includes a changelog and roadmapping tool to keep customers engaged with your product.
Why Savio is better than Hellonext
Better collection. Hellonext’s feedback collection is better than many other apps, but still not as flexible as Savio. It integrates with Intercom, Zendesk, and Zapier, but that’s it.
Better segmentation. Hellonext only lets you prioritize by votes. You can’t segment by customer attribute like MRR.
Better voting boards. You can’t configure Hellonext’s voting board to reduce bias.
Features Hellonext has that Savio doesn’t
- Product changelog
If you’re serious about making data-informed decisions about your product roadmap, Savio is a much better choice. If you care about a changelog or roadmap, Hellonext could make sense.
Jira is really a software development tool platform, but it can be used to track feature requests (although it has some serious limitations when used for that purpose). It doesn’t have features that allow feedback collection, you’d have to do that manually. But it does let you prioritize feature requests and track their status.
Why Savio is better than Jira
Better collection. Jira doesn’t let you pull in feedback or feature requests. Savio is built for this.
Better segmentation. Jira doesn’t easily track any information about the customers that ask for a feature request. Savio lets you add customer attribute information to feature requests and then segment by those attributes.
Voting boards. Jira doesn’t offer public voting boards. Savio does.
Features Jira has that Savio doesn’t
- Jira is built to help manage software development, and it has a number of planning features that Savio doesn’t have.
Really, you’d only use Jira to track feature requests if you were already using it for managing software development. Savio is much better for tracking feature requests, but if your team already uses Jira, it could make sense to stick with one tool over two.
Nolt is another voting board tool that also has a visual public roadmap. Its main features are a website widget, anonymous voting, and support for multiple languages.
Why Savio is better than Nolt
Better collection. Nolt relies on users to put feedback on the voting board. Savio can bring in feedback from wherever you receive it.
Better segmentation. Nolt doesn’t keep track of customer attributes, so you can’t segment feedback. Savio makes it easy to segment.
Better voting boards. Nolt’s voting boards can’t be configured to reduce bias. Savio’s can.
Closing the loop. Nolt doesn’t let you easily close the loop; Savio does.
Features Nolt has that Savio doesn’t
Nolt has a website widget
It supports several languages in addition to English.
Nolt is missing a bunch of key features for building a really robust feature request tracking system. But if you want roadmaps or a widget, it could be right for you.
Productboard is like Savio in that it collects feedback in a vault, rather than primarily through a voting board. It also has a roadmaps feature that shows customers what you plan to build next.
Why Savio is better than Productboard
Better voting boards. Productboard’s voting boards can’t be configured to reduce bias. Savio’s can.
Closing the loop. Productboard doesn’t let you easily close the loop; Savio does.
Better value. Productboard is much more expensive than Savio.
Features Productboard has that Savio doesn’t
- A “Smart Feature” suggestion feature that uses machine learning to suggest high-impact features
Savio is a good alternative to Productboard because it is as powerful while being less expensive.
ProductPlan is really a roadmapping software platform, but it also lets you add feature requests and prioritize them.
Why Savio is better than ProductPlan
Better collection. ProductPlan requires that you add feature requests manually. Savio automates this.
Better segmentation. ProductPlan doesn’t let you prioritize features based on customer attributes. Savio does.
Closing the loop. ProductPlan doesn’t let you easily close the loop; Savio does.
Better voting boards. ProductPlan doesn’t have a voting board.
Value. ProductPlan costs $39 per editor per month or $1,404 per year for a team of 3. Savio costs $816 less than that for a team of 3, and it provides many more features for collecting feedback.
Features ProductPlan has that Savio doesn’t
A public roadmapping feature
Lets you assign customized prioritization scores
Collaboration tools like adding comments on features
ProductPlan is designed for prioritizing feature requests into a roadmap, but not for collecting feedback or feature requests from customers. If you just want to prioritize features and don’t mind spending more to do it, then ProductPlan could be appropriate. If you’re looking for a tool to collect feedback, organize it, and then close the loop, Savio is better.
**Read more: **The 7 Top ProductPlan Alternatives for Product Managers
Sleekplan bills itself as an all-in-one feedback tool. It lets you collect feedback on a voting board, put features on a roadmap, and then update a changelog. It also has tools to collect customer satisfaction scores (CSAT) and net promoter scores (NPS).
Why Savio is better than Sleekplan
Better collection. Sleekplan only lets you collect feedback from a voting board or a widget. Savio is much more flexible.
Closing the loop. Sleekplan sends automatic emails when the status of a feature changes, but you can’t easily close the loop with some people and not others, or close the loop strategically when you’re ready. Savio can do those things.
Better voting boards. Sleekplan’s voting boards can’t be configured to reduce bias. Savio’s can.
Features Sleekplan has that Savio doesn’t
It is possible to estimate how each requested feature will impact profitability
To get similar segmenting features, Savio costs about the same as Sleekplan: $49 per month vs. $45 per month. Savio gives you much more flexibility in centralizing feedback from different sources, and in closing the loop. It also doesn’t bias your voting board responses. In contrast, Sleekplan offers a change log and roadmapping feature.
Suggested is a simple feature board tool for user feedback management. It also has roadmapping and a changelog feature.
Why Savio is better than Suggested
Better collection. Suggested only lets you collect feedback from a voting board or a widget. Savio is much more flexible.
Segmentation. You can’t segment feedback by customer attributes in Suggested. You can in Savio.
Closing the loop. Suggested can send emails when a feature is built, but they’re impersonal and automatic. Savio lets you personalize them based on the feature and send them when you like as well as to just a subgroup if you want to. It’s more flexible.
Better voting boards. Suggested’s voting boards can’t be configured to reduce bias. Savio’s can.
Features Suggested has that Savio doesn’t
- Product changelog
Which tool is best depends on what you care about: Savio offers better features for collecting and prioritizing feature requests, but Suggested has a changelog.
You can track feature requests in Trello, although that’s not really what it’s built for. It’s really a collaborative product management tool. It allows you to create lists of cards on a kanban-style board. Powerups let you do things like include polls on cards, and automation can help manage cards more efficiently.
Why Savio is better than Trello for feature request tracking
Better collection. Trello doesn’t let you bring in feedback from other apps—it all has to be done manually.
Better segmentation. Trello doesn’t let you easily sort or filter by customer attribute. Savio does.
Closing the loop. You can’t easily close the loop with customers in Trello. You can in Savio.
Better voting boards. You can configure Trello boards to allow your customers to add new feature requests and vote, but it’s complicated. Also, the permissions get messy, because if they are board editors, they can delete cards, too. Savio’s voting board is much better.
Features Trello has that Savio doesn’t
- You can create public roadmaps with Trello boards.
Savio is a much cleaner way to track feature requests. But if you already use Trello with your team, it’s an easy way to start collecting feedback.
Upvoty is a feedback voting board with a product roadmap and a changelog. It also has a feedback widget that you can embed on your website or in your app.
Why Savio is better than Upvoty
Better collection. Upvoty mainly collects feedback through a voting board, although it does have a chrome extension and an integration with Intercom. Still, it’s not easy to email feedback to upvoty, or get it from other apps like Slack, Help Scout, or Zendesk. Savio is more versatile.
Better segmentation. Upvoty doesn’t let you segment feedback by customer attribute. Savio does.
Closing the loop. Upvoty doesn’t let you easily close the loop with customers. Savio does.
Better voting boards. You can configure Upvoty’s boards to minimize bias. You can with Savio’s voting boards.
Features Upvoty has that Savio doesn’t
- Product changelog
Savio is much better at building a customer feedback system that works. But Upvoty does have changelog and roadmapping features that Savio is missing.
Read more: Top Upvoty Alternatives and Competitors
Uservoice is one of the oldest feature voting systems and is currently the most expensive (by far). It is essentially a voting board with powerful segmentation functionality and a roadmapping tool.
Read more: UserVoice Competitors and Alternatives
Why Savio is better than UserVoice
Better collection. UserVoice actually has some of the most sophisticated feedback collection tools of any app on this list. But while it integrates with Zendesk, Salesforce, and Slack, as well as having a browser app, widget, and API, Savio still has a couple more options. UserVoice is missing an Intercom integration, a HubSpot integration, emailing feedback, and a connection with Zapier.
Better voting boards. UserVoice was the original voting board tool, but they haven’t improved much on their early design. Specifically, you can’t hide vote counts or randomize feature order to reduce bias.
- Better value. Uservoice is very expensive—for a team of 3 that wants to be able to segment features by MRR, you’d pay $1,499 per month or $17,988 per year. In contrast, for more features, Savio costs only $588 per year. Using Savio would give you the same functionality but save you $17,400 per year.
Features UserVoice has that Savio doesn’t
- Roadmapping tools
Savio is a better tool for collecting and prioritizing customer feedback and it’s way easier on your bottom line. But UserVoice does have a roadmapping tool that could be useful to you.
Votetube is a simple tool for collecting people's votes on any topic. It can be used to do simple feature voting, although it’s not designed specifically for that. Because it’s not designed as a feature voting tool, it doesn’t have other features that other apps have, like product roadmaps or changelogs. But it is cheaper than most other options and is very simple to use.
Why Savio is better than VoteHub
Better collection. You would have to enter the requested features manually into VoteHub. Savio automates this process.
Better segmentation. You can’t segment features by customer attribute in VoteHub. You can in Savio.
Better voting boards. VoteHub can’t be configured to reduce voting bias. Savio can be.
Closing the loop. You can’t easily close the loop with customers in VoteHub. You can with Savio.
Features VoteHub has that Savio doesn’t
Embeddable widget on site
Different voting types
Savio has many more features than VoteHub and is better for understanding your feedback data. But if you just need a simple voting tool, VoteHub could be appropriate.
Savio is the best tool of its kind
I’ve spent most of my career managing software products, so I know what Customer Success and Product teams really need out of a feature request tracking app.
We built Savio to have those critical features. I’m confident that if you’re trying to build a robust system for tracking and prioritizing feature requests, Savio is the best option currently out there.
And if you’re looking for a feature it doesn’t have yet, let me know—maybe we can build it for you.Last Updated: 2023-01-18
Kareem is a co-founder at Savio. He's been prioritizing customer feedback professionally since 2001. He likes tea and tea snacks, and dislikes refraining from eating lots of tea snacks.
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